Shipping Policy

Thank you for shopping with Smiley Daze! We're a small, family-owned business, and we appreciate every order. Please review our shipping information below before placing your order.

Processing Times

All ready-to-ship orders are typically processed within 1–3 business days, excluding weekends and holidays.

During new releases, major sales, holidays, or high-volume periods, processing times may be slightly extended.

Please note that processing time does not include shipping transit time.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Rates

We offer simple, flat-rate shipping on U.S. orders!

• $8 Flat Rate Shipping on orders under $100.

• FREE Shipping on qualifying orders of $100 or more.

Shipping charges are displayed at checkout. Any additional shipping promotions will be applied according to their terms.

Pre-Order Items

We occasionally offer preorders so you can secure upcoming styles before they arrive!

Items marked PRE-ORDER are not currently in stock and will ship at a later date.

Estimated arrival or shipping timeframes are listed in each preorder product description.

Please understand that these dates are estimates and are not guaranteed. Manufacturing delays, customs processing, carrier disruptions, and other circumstances outside our control may affect the expected timeline.

By purchasing a preorder item, you acknowledge and agree to the extended processing timeframe associated with that item.

Orders Containing Preorder + Ready-to-Ship Items

If your order contains both ready-to-ship and preorder items, your entire order will ship together once all items are available.

If you would like your ready-to-ship items sooner, please place separate orders.

We are unable to guarantee separate shipments for items purchased together.

Address Accuracy

Please double-check your shipping address before completing your purchase.

Customers are responsible for providing an accurate and complete shipping address at checkout.

Smiley Daze is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to accommodate address changes before shipment, but changes cannot be guaranteed.

Tracking & Delivery

Once your order ships, you will receive an email containing your tracking information.

Please allow time for tracking information to update after your package has been accepted by the shipping carrier.

Delivery times vary based on destination, carrier operations, weather, holidays, and other circumstances outside our control.

Smiley Daze cannot guarantee specific delivery dates and is not responsible for delays caused by shipping carriers.

Lost, Stolen or Missing Packages

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If your tracking information shows your package as delivered but you have not received it, we recommend checking around your delivery location, with household members or neighbors, and contacting the shipping carrier directly to initiate an investigation or claim.

Smiley Daze is not responsible for theft after confirmed delivery or delivery problems caused by an incorrect address provided at checkout.

If you need assistance locating tracking information or understanding your shipping status, please reach out to us.

Nothing in this policy limits any rights or remedies available under applicable law.

Contact Us

Have a question about your order? We're happy to help!

Email us at support@smileydaze.com and include your order number so we can assist you as quickly as possible.

Thank you for shopping small and supporting Smiley Daze! ⚡